D.J. Henrich leads go-to-market strategy for TPA claims services, driving growth across the Americas. He builds partnerships with MGAs, carriers, and reinsurers, positioning Xceedance as a leader in claims transformation, aligning client goals with solutions that deliver efficiency and measurable results.
With 15 years in claims operations - spanning liability, casualty, total loss, appraisal, subrogation, and salvage - D.J. has a proven record of operational excellence and digital transformation. His expertise spans modernization, advanced analytics, process optimization, and scalable operating models for claims organizations. He has led cross-functional teams through large-scale initiatives, helping clients enhance customer experience, optimize costs, strengthen compliance, and improve performance.
D.J. holds a bachelor's degree from California State University, East Bay, the AINS designation, and is certified in Lean, Six Sigma, and generative AI.
