Daniel Miller is an experienced insurance and banking leader with 12+ years of expertise in claims management, operational delivery, and client engagement. In his role at Xceedance, he brings a strong delivery-focused approach to helping clients simplify complex claims processes and strengthen stakeholder relationships.
Daniel has successfully led teams to drive operational improvements and transform claims systems to enhance efficiency and outcomes. His deep understanding of insurance operations and customer management systems enables him to guide clients through process optimisation and transformation initiatives.
Daniel has held leadership roles across prominent organisations including IAG, Commonwealth Bank, and Youi Insurance, where he built strong expertise in claims operations, banking processes, and customer-centric service delivery. Known for his collaborative style and practical problem-solving approach, Daniel supports clients in achieving sustainable operational excellence.
