Xceedance Recognized as a Disruptor in HFS Horizons: Insurance Services 2025
Xceedance has been recognized as a Horizon 1 – Disruptor in the HFS Horizons: Insurance Services, 2025 report. This acknowledgment from HFS Research reinforces our position as a trusted partner helping insurance organizations drive functional transformation—improving cost efficiency, compliance, and operational speed across the insurance value chain.
A Shifting Landscape for Insurance Services
The insurance industry is undergoing rapid change. Insurers are under pressure to modernize core operations while navigating emerging technologies, complex regulations, and rising service expectations. As generative AI, cloud adoption, and automation reshape the way insurers operate, the role of service providers is evolving—from transactional support to outcome-focused enablement.
In this context, the HFS Horizons framework evaluates providers across three tiers:
- Horizon 1 – Disruptors: Deliver cost reduction, efficiency, compliance, and foundational operational improvements
- Horizon 2 – Enterprise Innovators: Build on Horizon 1 with enhanced digital customer and intermediary experiences
- Horizon 3 – Transformational Partners: Drive ecosystem-wide value through integrated services, data, and innovation
Being named a Horizon 1 Disruptor reflects our strength in enabling insurers to build operational resilience, optimize resource utilization, and lay the groundwork for future transformation.
Delivering Measurable Value
At Xceedance, our work is defined by a strong insurance-first foundation, paired with scalable delivery and a practical, results-oriented mindset. We help insurance organizations:
- Reduce operational friction by streamlining workflows across underwriting, claims, policy servicing, and finance
- Improve compliance and turnaround times with domain-aligned processes and playbooks
- Accelerate productivity through intelligent automation, AI-powered tools, and data-driven insights
- Support growth and expansion via flexible, rightshored delivery models tailored to each client’s operating strategy
Built for Execution, Ready for What’s Next
This recognition from HFS is a testament to the impact we’re driving today for insurers, MGAs, mutuals, and reinsurers around the world. Whether supporting a large-runoff program, enhancing claims handling through digital TPA models, or enabling new product launches for MGAs, we focus on execution that delivers results.
As the insurance industry moves forward, Xceedance will continue to evolve alongside our clients—building strong operational foundations while preparing for the next wave of transformation.
Explore the full HFS Horizons 2025 report here.
