Xceedance Named a Leader in the ISG Provider Lens 2026 Duck Creek Services Ecosystem Report
Xceedance has been named a Leader in the ISG Provider Lens 2026 Duck Creek Services Ecosystem Quadrant Report, a global assessment of service providers supporting insurers on Duck Creek core platform transformations.
The report, published by Information Services Group (ISG), evaluates providers that deliver end-to-end Duck Creek services and support insurers as they modernize core systems within increasingly SaaS-driven, evergreen operating environments.
About the ISG Provider Lens Duck Creek Services Ecosystem Report
The ISG Provider Lens Duck Creek Services Ecosystem Report, released in April 2026, examines the global market for service providers supporting Duck Creek implementations across the insurance value chain. ISG is a leading global technology research and advisory firm that works with more than 900 enterprise clients worldwide.
The study focuses on providers delivering services across the full Duck Creek lifecycle, including advisory, implementation, migration to Duck Creek OnDemand, integration, testing, upgrades, and long-term managed services. As Duck Creek continues its transition to a cloud-native, SaaS-first operating model, the report places emphasis on providers’ ability to support operational stability, frequent upgrades, and measurable post-go-live outcomes.
Scope and scale of the evaluation
For the 2026 study:
- 19 service providers were assessed as part of ISG’s research process
- 16 providers met the eligibility criteria and qualified for inclusion in the Duck Creek Services quadrant
- Seven providers were positioned as Leaders, with one Rising Star also identified
The evaluation was conducted within a single global quadrant focused specifically on Duck Creek Services, allowing insurers to benchmark providers against consistent and relevant criteria.
How ISG evaluated providers
ISG’s Provider Lens research follows a structured, multi-phased methodology that combines data-driven analysis with real-world advisory insight. According to the report, the evaluation process included:
- Definition of the Duck Creek Services ecosystem market
- Questionnaire-based surveys completed by service providers
- Interactive briefings and discussions on capabilities and use cases
- Analysis of service documentation and factual submissions
- Use of ISG’s internal databases, market intelligence, and advisor experience
Providers were assessed across criteria including strategy and vision, innovation, brand presence, partner ecosystem, breadth and depth of services, and technology advancement. Final positioning reflects both portfolio attractiveness and competitive strength within the Duck Creek services market.
ISG’s perspective on Xceedance
In the Leader profile, ISG characterizes Xceedance as a specialist partner in the Duck Creek ecosystem, noting its expanding role beyond core implementations and its growing influence in adjacent and extension capabilities that support operational alignment.
The report highlights several factors contributing to Xceedance’s Leader positioning:
- Expansion from core Duck Creek implementation into broader operational enablement, including underwriting and claims-related workflows
- Experience delivering Duck Creek extensions such as reinsurance, Clarity, payment orchestration, and loss control
- Participation in Duck Creek ecosystem initiatives supporting platform adoption across multiple geographies, including emerging markets
ISG also notes Xceedance’s global delivery footprint, certified Duck Creek talent base, and track record of deploying insurance and reinsurance products across the Americas, APAC, and EMEA.
Looking ahead
As Duck Creek adoption continues to expand globally and insurers accelerate core modernization initiatives, service partners will play an increasingly important role in enabling long-term platform value. The ISG Provider Lens 2026 report reinforces the importance of provider depth, delivery maturity, and operational readiness as insurers move toward continuous modernization models.
Xceedance’s positioning as a Leader reflects its role within the Duck Creek services ecosystem as insurers navigate SaaS transitions, platform expansion, and operational complexity.
