Xceedance Recognized as a Horizon 3 Transformational Partner in HFS Horizons: Insurance Services 2025
Xceedance has been named a Horizon 3 – Transformational Partner in the newly released HFS Horizons: Insurance Services, 2025 report. The recognition reflects our growing role in helping insurers unlock ecosystem-wide value through the integration of insurance domain expertise, digital platforms, and AI-enabled innovation.
Understanding the Horizons
The HFS Horizons framework assesses service providers across three distinct tiers:
- Horizon 1 – Disruptors: Focused on driving functional transformation through cost reduction, efficiency, and regulatory compliance
- Horizon 2 – Enterprise Innovators: Combine functional improvements with digital transformation of customer and intermediary experiences
- Horizon 3 – Transformational Partners: Enable value creation across the broader insurance ecosystem by aligning technology, data, and services around business outcomes
As a Horizon 3 organization, Xceedance is recognized for supporting insurers not just as a service provider, but as a strategic partner focused on enabling new ways of operating and competing.
Why This Matters
The insurance landscape is undergoing a fundamental shift. Insurers are under pressure to respond to rising customer expectations, emerging risks, and margin pressures. Generative AI, cloud-native architectures, and automation are reshaping how carriers operate and deliver value. In this environment, the role of insurance service providers has expanded—from operational support to long-term strategic enablement.
Xceedance supports this shift by:
- Combining global scale with insurance specialization: Our rightshoring delivery model blends local engagement with global reach, supported by 4,500+ professionals across key insurance markets.
- Building AI-powered, digital-first solutions: We help insurers streamline underwriting, claims, policy servicing, and operations using advanced data models and intelligent automation.
- Partnering for transformation: From supporting program launches to digitizing legacy portfolios, we work closely with insurers, MGAs, mutuals, and reinsurers to drive measurable improvements in performance and resilience.
Looking Ahead
We’re proud to be recognized in Horizon 3 of the HFS Horizons: Insurance Services, 2025 report. This acknowledgment reinforces our commitment to helping insurance organizations modernize operations, harness emerging technologies, and deliver better experiences for policyholders, agents, and partners.
As the industry continues to evolve, Xceedance remains focused on delivering outcomes that matter—and building the foundation for the next generation of insurance services.
Read the full HFS Horizons report here.
