Xceedance Virtual Assistant powered by Conversational AI

The insurance industry is often seen as a complex maze of policy options, quotes, and claims and is the ideal hotbed to develop innovative chatbot applications. By providing customers with a 24/7 support system, chatbots can improve customer engagement and simplify seemingly complicated insurance transactions like filing claims and selecting the right policy.

Built around a powerful AI/NLP engine, Xceedance Virtual Assistant can help you pave a clear roadmap to chatbot adoption, while ensuring data privacy using leading-edge data protection and privacy controls for data at rest and in transit, including encryption, network and data access controls, data masking, data consent, and data retention.