Xceedance
Trust Center

Trust Built Through Assurance,Governance, and Resilience

Insurers, brokers, MGAs, reinsurers, and partners rely on Xceedance to handle sensitive data, sustain critical operations, and deliver with confidence. Our trust program is governance-led, independently audited, and continuously improved, so you can focus on your business knowing ours is built to protect yours.

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Our Commitment to Trust

Trust is earned through consistent performance, transparent governance, and disciplined execution. Xceedance maintains globally recognized security, privacy, business continuity, and assurance programs designed to safeguard client information, support critical operations, and strengthen resilience across every engagement.

At a Glance

Certifications

  • ISO/IEC 27001:2022
  • ISO/IEC 27701:2019
  • ISO 22301:2019
  • SOC 1 Type II
  • SOC 2 Type II

Operations

  • 24×7 Security Operations Center
  • Multi-site delivery model
  • Global incident response capabilities

Scale

  • 350+ insurance organizations served globally
  • 13 global locations
  • 5,500+ professionals supporting insurance operations

Assurance Cadence

  • Annual third-party audits
  • Annual internal audits
  • Continuous monitoring and improvement

Independent Assurance

External validation plays an important role in our governance framework. Our programs are independently assessed against internationally recognized standards to help ensure security, privacy, operational resilience, and control effectiveness across our global delivery environment.

ISO/IEC 27001:2022

Information Security Management System supporting global delivery operations.

ISO/IEC 27701:2019

Privacy Information Management System extending our information security framework.

SOC 2 Type II

Independent assessment against Trust Services Criteria, including Security, Availability, Confidentiality, Processing Integrity, and Privacy.

SOC 1 Type II

Independent assessment of financially relevant controls under AICPA SSAE 18.

ISO 22301:2019

Business Continuity Management System supporting critical service delivery.

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Governance Translated into Measurable Control

Our ISO/IEC 27001:2022-aligned Information Security Management System operationalizes 93 Annex A controls across four integrated layers, helping transform governance requirements into day-to-day operational practice.

Security is embedded through a structured framework of organizational, people, physical, and technological controls designed to protect information, maintain resilience, and support continuous improvement.

The Four Control Layers

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Organizational Controls (37)

Governance, risk management, supplier assurance, incident readiness, and business continuity supported through defined ownership, accountability, and oversight.

Business Continuity and Resilience

Critical insurance operations require dependable resilience.

Our business continuity framework is designed to support service continuity through operational disruptions, enabling teams to maintain critical processes, protect client commitments, and respond effectively to changing circumstances.

Ethics and Responsible Business

Trust extends beyond security.

We are committed to conducting business ethically, maintaining strong governance practices, and promoting transparency, accountability, and responsible decision-making across our global operations.

Standards, Certifications and Policies

Security Certifications

Independent certifications supporting information security, privacy, and operational resilience.

Compliance Frameworks

Control frameworks and governance structures that support continuous assurance.

Privacy Programs

Policies and practices supporting the responsible management of personal information.

Data Protection Practices

Technical, operational, and administrative safeguards designed to protect information.

Responsible Business Policies

Standards governing ethics, accountability, and professional conduct.

Regulatory Alignment

Programs designed to support compliance obligations across global markets.

Governance Documentation

Supporting documentation available through the trust and assurance process.

Confidence Through Responsible Partnership

Trust is built through consistent execution, independent assurance, and a commitment to protecting what matters most.

Xceedance continues to invest in security, privacy, resilience, and governance so insurance organizations can move forward with confidence.

Contact Our Team